How do I make a reservation for an apartment?
Making a reservation is easy! Simply browse our selection of apartments, choose the one you like, select your desired dates, and provide your contact information. We’ll reach out to you promptly to confirm your booking.
Can I modify or cancel my reservation?
Yes, modifications and cancellations are possible. Please contact our customer service team as soon as possible to discuss any changes to your reservation.
Are there any additional fees not included in the booking price?
No, there are no additional fees beyond the booking price. Our pricing is transparent, and what you see is what you pay.
How do I pay for my reservation?
We accept various payment methods, including credit cards and online transactions. Payment details and options will be provided during the reservation process.
What amenities are included in the apartments?
Each apartment listing details the amenities provided, such as kitchen facilities, Wi-Fi, parking, etc. If you have specific requirements, feel free to reach out to our team for more information.
Is there a minimum stay requirement?
Yes, the minimum stay requirement is 5 nights for all our apartments. This ensures that you have ample time to enjoy your stay and explore the surroundings.
How do I contact someone for assistance during my stay?
Our customer support team is available around the clock. You’ll receive contact information upon confirmation of your reservation, and we encourage you to reach out for any assistance you may need
Can I request additional services or accommodations?
Absolutely! We strive to make your stay exceptional. If you have any special requests or need additional services, please inform us during the reservation process or contact our customer support team, and we’ll do our best to accommodate your needs.
Can I decorate or make changes to the property?
In most cases, a tenant can only decorate or make changes to the property with the express permission of the landlord. We recommend receiving this permission before by calling our custumer service.
What’s the pet policy?
We do accept pets in all properties.
What if I accidentally cause damage to the property?
If you happen to notice any damage during your stay, we encourage you to inform us as soon as possible. Addressing concerns allows us to assess the situation and work together to find a solution. Your comfort is our priority, and we believe in open communication to ensure a positive experience for everyone.
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